Rocky River Ohio Orthodontist

Office Reopening and COVID-19

Hello everyone,

I want to assure you that our primary concern is still the health of you, your families, and our staff. Although many changes have occurred in recent months, we are still obligated as a healthcare facility to follow the protocol recommended by the CDC and our professional associations. MASKS ARE STILL REQUIRED UPON ENTERING OUR OFFICE. Thank you for your patience and understanding.

Click here for a printable copy of the Protocol.

COVID-19 APPOINTMENT PROTOCOL

1. Please review these questions the day of your appointment:
   1. Have you traveled to a high risk area in the last 14 days?
   2. Have you been in contact with anyone who has been diagnosed or under investigation for COVID-19?
   3. Do you have a cough, fever, or shortness of breath?
   If you answer yes to any of these questions, please contact the office to reschedule your appointment!
2. Please BRUSH AT HOME prior to the appointment!
3. Please arrive with a mask in place if possible.
4. Please be on time since we are no longer able to allow groups of people in the reception room before or after your visit.
5. Please text us from your car when you arrive, and we will text to let you know when the patient(s) can come up. If you are scheduled for an initial examination, we prefer that only one parent accompany the new patient(s). If you are an existing patient, we prefer that all family members remain in the car. If absolutely necessary, we can allow one parent to accompany the child.
6. Upon entering the office, you will be greeted by the staff for a brief screening prior to treatment (temperature, hand sanitizer, etc.)
7. If a parent is present, they will need to remain in the reception room during treatment unless absolutely necessary except when a parent is needed to discuss a new patient examination.
8. Following treatment, the patient or parent can schedule from the reception room window or text us for the next appointment.
9. If a parent is not present, we will text to let you know we have completed the appointment.